Laying the foundations of your digital strategy

Actionable steps that need to be considered when starting an online business. If you need to structure your business plan, read this article.

A digital strategy is a plan that outlines how an organization will use digital technologies to achieve its goals. When developing a digital strategy, it is important to consider the following factors:

  1. Objectives: Clearly define the goals that you want to achieve through your digital efforts. This will help you focus your efforts and ensure that your digital activities are aligned with your overall business objectives.
  2. Audience: Identify your target audience and understand their needs, preferences, and behaviors. This will help you tailor your digital efforts to effectively reach and engage your target audience.
  3. Competitive landscape: Research your competitors and understand their digital activities. This will help you identify opportunities to differentiate your digital efforts and gain a competitive advantage.
  4. Resources: Determine the resources (e.g., budget, personnel, technology) that will be required to execute your digital strategy.
  5. Measurement: Establish metrics to track the success of your digital efforts and determine whether they are meeting your objectives.


By considering these factors, you can lay the foundations for a successful digital strategy that will help your organization achieve its goals in the digital landscape. However, if we dig further down on some actionable insights, we should try and:

  1. Create a business plan: Develop a solid business plan that outlines your objectives, target market, revenue streams, marketing strategies, and financial projections. It should also include your unique value proposition and how you plan to differentiate your business from competitors.

  2. Build a website: Create a professional-looking website that reflects your brand and showcases your products or services. Ensure that your website is easy to navigate and optimized for search engines.

  3. Create content: Produce valuable and engaging content that resonates with your target audience. This could be in the form of blog posts, videos, infographics, or social media updates.

  4. Build an email list: Capture the email addresses of your website visitors and subscribers and build an email list. Use email marketing to nurture leads, promote your products or services, and stay in touch with your audience.

  5. Develop a social media strategy: Identify the social media platforms that your target audience is most active on and create a social media strategy that engages them. You can use social media to build brand awareness, promote your content, and drive traffic to your website.

  6. Implement digital marketing strategies: Use digital marketing strategies such as SEO, PPC, and content marketing to drive traffic to your website, generate leads, and increase sales.

  7. Provide excellent customer service: Provide exceptional customer service and support to your customers. Ensure that their needs are met, and their queries are answered promptly.

  8. Measure and optimize: Continuously measure and optimize your digital marketing strategies to improve your results. Use analytics tools to track your website traffic, conversion rates, and customer engagement metrics.